Prepare the Fair Go Verification File Before Cashout

Inventory every funding instrument

Export the account deposit history and group transactions by card suffix, e-wallet identifier, bank account or crypto route. Add date, amount, currency and cashier reference. Mark expired cards and closed wallets. This inventory explains which instruments may need ownership proof and prevents an old small deposit from appearing unexpectedly during payout review.

Prove control without exposing access

For a card, follow Fair Go's current masking directions while keeping the holder name and permitted identifying digits visible. For an e-wallet or bank account, use an account page or statement that connects the legal holder with the relevant transaction. Authentication passwords, PINs, CVV values and one-time codes are never ownership evidence and must remain private.

Explain the source behind the deposits

If source of funds is requested, match the requested period and amount to salary, savings, sale proceeds or another legitimate source using the least intrusive accepted record. Create a short index connecting each document to a deposit. Do not alter statements, route money through another person or invent a label to make the figures agree.

Close each instrument separately

Maintain a table with instrument, requested evidence, upload date and result. Ask Fair Go to name the unresolved method and transaction instead of replying with another general document bundle. Keep the payout request attached to this table and request confirmation that no historical funding instrument remains open before resubmitting the withdrawal.

Create an ownership matrix

Give every historical funding rail a row and create columns for holder name, instrument suffix, provider, first use, most recent use, evidence filename and decision. Colour-code current, expired and closed instruments. The matrix lets an auditor point to one unresolved row and prevents the player from re-uploading identity papers when the real gap is an old e-wallet or replaced card.

Reconcile the sampled period

If Fair Go asks about a defined month or threshold, total only the deposits inside that window and match them to the bank or wallet debits. Add opening and closing dates and explain refunds or charge reversals. A period reconciliation is more useful than an entire financial archive and reduces unrelated personal information in the submitted bundle.

Frequently asked questions